EBEloge BeonaoExecutive Portfolio
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Executive portfolio · Abidjan / Global

ElogeBeonao

Chief Information OfficerDigital Transformation & Fintech Executive

Turning technology into resilient growth and meaningful customer impact.

Technology leadership across telecommunications, fintech, digital platforms, cybersecurity, data and customer experience.

Explore Leadership ImpactView executive profile
TRIUM Global Executive MBAHEC Paris · NYU Stern · London School of Economics
Eloge Beonao seated in a blue suit, smiling in an executive office
Executive leadership
Eloge BeonaoPerspective · Purpose · Performance
Abidjan-based · International perspective
Technology LeadershipFintech & PaymentsCybersecurity & RiskBoard-Level Governance

Executive Profile

Technology leadership with business consequence.

Eloge Beonao reading professional documents at a leadership event
Leadership in actionClarity at the point of decision

Executive profile

A senior technology executive with more than two decades across telecommunications, fintech, enterprise platforms and digital transformation. At MTN Côte d’Ivoire, he leads technology strategy in a regulated, high-availability environment.

Leadership scope

His remit spans strategy, platforms, governance, cybersecurity, data, artificial intelligence, customer experience and operations—connecting investment decisions to resilience and business performance.

Executive contribution

He contributes to Board and Audit & Risk Committee discussions, directs multicultural teams and leads complex transformations with business functions, partners and vendors. TRIUM executive education complements deep African operating experience.

Technology creates lasting value when people, strategy, governance, and execution move together.
Eloge BeonaoPeople-centered. Strategy-led. Outcome-focused.

Executive Impact

Scale, transformation and measurable outcomes.

A record of technology leadership translated into customer value, operational resilience and profitable growth.

Monetized API endpoints

A scalable platform enabling fintech and insurtech partnerships.

Subscribers supported

Protected through a high-stakes converged billing transformation.

Countries in an ERP program

Cross-border enterprise systems delivery across Africa and Europe.

Calls absorbed by IVR

Self-service that improved customer-complaint management.

Digital engagement uplift

Linked to an AI-powered customer-intelligence framework.

West African countries

Shared-services architecture for finance, intelligence and contact centers.

Leadership Impact

Five arenas of executive value.

A career built at the intersection of enterprise strategy, regulated technology and customer impact.

01

Digital & Business Transformation

Connects enterprise strategy, operating-model change and platform modernization to measurable business priorities.

  • Defined a five-year technology transformation roadmap.
  • Directed ERP, billing, rating and commission-model transformations.
  • Advanced cloud-native and AI-first architecture for faster insight.
  • Aligned technology investment with executive and board priorities.
5% annual CAPEX reduction
02

Fintech & Digital Payments

Builds interoperable payment ecosystems spanning wallets, banks, agents, merchants and embedded-finance partners.

  • Oversaw three core fintech-platform deployments.
  • Expanded gateway, aggregation, remittance, ATM and card capabilities.
  • Enabled bank-to-wallet and wallet-to-bank services.
  • Directed agent, merchant, lending and savings delivery.
200+ monetized APIs
03

Data, AI & Customer Experience

Turns customer and operational data into better decisions, stronger engagement and new digital value.

  • Designed an AI-powered customer-intelligence framework.
  • Introduced chatbots and centralized social customer care.
  • Built executive dashboards, analytics and behavioral insight.
  • Developed data-monetization and marketplace API capabilities.
40% digital engagement uplift
04

Cybersecurity, Risk & Resilience

Combines technology governance, regulatory discipline and operational resilience in high-availability environments.

  • Established a regional cybersecurity hub.
  • Contributed to Board Audit & Risk Committee activities.
  • Strengthened revenue-assurance and fraud-management platforms.
  • Directed localization and regulatory-compliance initiatives.
Mission-critical continuity
05

Operational & Financial Excellence

Applies disciplined governance to investment, vendors, service management and complex transformation delivery.

  • Prioritized CAPEX and OPEX through a multi-year roadmap.
  • Introduced ITIL practices and performance frameworks.
  • Led high-risk platform migrations with operational discipline.
  • Improved executive reporting and vendor governance.
5–30% OPEX optimization

Transformation Stories

Complex change, directed with discipline.

Six executive case studies showing how strategy, governance and delivery produce lasting business outcomes.

01
BSS

Converged Billing Transformation

6M subscribers migrated · stabilized in two weeks

Business challenge

Modernize a mission-critical billing environment serving approximately six million subscribers without material customer or financial disruption.

Executive action

Led cross-functional delivery, migration governance and rapid post-cutover issue resolution.

Outcome

The platform was implemented with major issues addressed within two weeks after migration.

Leadership significance

Demonstrated executive control of risk, continuity and customer impact in a high-stakes transformation.

BSSRiskCustomer continuity
02
Fintech

Fintech & Payment Ecosystem

3 core platforms · payments, remittances, cards and ATM

Business challenge

Create a broader financial-services ecosystem across fragmented payment, bank and retail channels.

Executive action

Oversaw core platforms and capabilities for gateways, remittances, bank integrations, ATM, cards, agents, merchants, lending and savings.

Outcome

Established interoperable foundations for scaled mobile financial services and partner growth.

Leadership significance

Connected regulated technology execution to customer access and ecosystem expansion.

FintechPaymentsEmbedded finance
03
API strategy

API & Partnership Economy

200+ monetized endpoints · fintech and insurtech partners

Business challenge

Make enterprise capabilities reusable, commercially relevant and accessible to external innovators.

Executive action

Built a scalable API platform and governance model supporting fintech and insurtech integrations across regions.

Outcome

More than 200 monetized endpoints created a platform for partnership and embedded-service growth.

Leadership significance

Shifted technology from internal utility toward an ecosystem and revenue enabler.

API strategyPartnershipsPlatforms
04
AI

AI, Data & Customer Intelligence

40% digital engagement uplift · new data revenue pathways

Business challenge

Reduce the distance between customer signals, operational insight and executive action.

Executive action

Directed AI customer intelligence, chatbots, social-service integration, advanced analytics and executive dashboards.

Outcome

Digital engagement increased by 40%, while data capabilities opened new revenue pathways.

Leadership significance

Placed customer understanding at the center of digital and commercial transformation.

AIAnalyticsCustomer experience
05
Operating model

Cost & Operating-Model Transformation

5% annual CAPEX reduction · 5–30% OPEX optimization

Business challenge

Improve efficiency, governance and delivery confidence while sustaining enterprise change.

Executive action

Defined a five-year roadmap, restructured the technology organization and embedded service and performance disciplines.

Outcome

The program reduced annual CAPEX by 5% and optimized OPEX by 5% to 30%.

Leadership significance

Combined financial discipline with organizational capability and sustainable execution.

Operating modelGovernanceCost
06
Shared services

West Africa Shared Services

5 countries · one shared technology foundation

Business challenge

Support multiple markets with consistent architecture while respecting local operating realities.

Executive action

Guided shared-services architecture for mobile finance, business intelligence and contact-center consolidation.

Outcome

Five West African countries were supported through common technology foundations.

Leadership significance

Balanced regional scale, architecture discipline and market-level partnership.

Shared servicesWest AfricaArchitecture

Career Journey

From software architecture to enterprise leadership.

A progression through engineering, systems, analytics, operations and C-suite accountability.

Since May 2010
Current role

Chief Information Officer

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Executive leadership across technology strategy, fintech, telecom platforms, cybersecurity, data, customer experience and enterprise transformation.

  • Guided the Board and Audit & Risk Committee.
  • Served in cross-functional interim executive mandates.
  • Directed the technology organization in a complex regulated market.
Executive leadershipFintechGovernance
Mar 2010 – May 2011

Solution Delivery Senior Manager

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Led architecture and project delivery with a team of 21 engineers across voice, data and enterprise solutions.

  • Delivered a converged billing platform for six million subscribers.
  • Completed an organization-wide ERP deployment in ten months.
  • Supported shared-services architecture across five countries.
TransformationArchitectureDelivery
Mar 2009 – Mar 2010

Enterprise Application Senior Manager

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Directed enterprise applications, billing programs and decision-support capabilities.

  • Improved complaints management through IVR self-service.
  • Strengthened revenue-assurance and fraud platforms.
  • Delivered centralized reporting and executive scorecards.
ApplicationsBillingBusiness intelligence
Jan 2008 – Mar 2009

Senior Manager, Operations

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Advanced technology operations, service standards and business innovation.

  • Introduced mobile financial services.
  • Modernized charging and converged billing platforms.
  • Implemented ITIL-aligned governance and performance frameworks.
OperationsITILMobile finance
Jan 2006 – Jan 2008

Business Intelligence Manager

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Built analytics, reporting and integration capabilities for executive and operational decision-making.

  • Created executive market and performance dashboards.
  • Integrated third-party applications with charging platforms.
  • Established a consolidated customer view.
AnalyticsDataIntegration
2002 – 2006

Enterprise Systems Supervisor / Planning / Billing Support

MTN Côte d’Ivoire · Abidjan, Côte d’Ivoire

Progressed from operational delivery into leadership across ERP, vendor management and telecom business applications.

  • Launched point-of-sale technology across 22 agencies.
  • Trained 348 operational users.
  • Recognized in 2006 for customer-care performance.
ERPRetail systemsTelecom BSS
Feb 2001 – Nov 2002

ERP Project Manager

Afripa Telecom · Abidjan, Côte d’Ivoire

Contributed to a multi-country ERP program across Africa and Europe.

  • Supported deployment across 17 countries.
  • Delivered full solutions in France, Ghana and Côte d’Ivoire.
ERPInternational deliveryProject management
Jul 1999 – Jan 2001

Senior Financial Systems Software Architect / Developer

OSIRIS · Abidjan, Côte d’Ivoire

Designed and developed financial and reporting solutions for enterprise clients.

  • Built revenue-protection software for cocoa-weight capture.
  • Automated financial reporting and month-end reconciliation.
Software architectureFinancial systemsDevelopment

Areas of Expertise

Executive capability, evidenced by delivery.

01

Strategy & Governance

  • IT and digital strategy
  • Corporate strategy
  • Board engagement
  • Technology governance
  • Audit and risk
  • P&L and investment management
  • Regulatory engagement
02

Transformation & Technology

  • Digital transformation
  • Enterprise architecture
  • Cloud modernization
  • ERP and billing
  • Artificial intelligence
  • Advanced analytics
  • API ecosystems
  • Cybersecurity
03

Fintech & Telecommunications

  • Mobile financial services
  • Payment gateways
  • Digital wallets
  • Remittances
  • Agent and merchant platforms
  • Bank integrations
  • Embedded finance
  • Revenue assurance
04

Leadership & Delivery

  • Cross-functional leadership
  • Multicultural teams
  • Change management
  • Crisis management
  • Complex programs
  • Vendor governance
  • Stakeholder management
  • Operational excellence

Leadership Philosophy

Purpose before complexity.

I

People First

Build, coach, empower and motivate multicultural teams to perform in complex and rapidly changing environments.

II

Transform with Purpose

Connect technology transformation to customer needs, strategic objectives, financial discipline and sustainable growth.

III

Deliver Measurable Impact

Turn strategy into operational results through disciplined governance, collaboration, accountability and execution.

Education & Development

Global perspective, grounded in technology.

Executive degree

TRIUM Global Executive MBA

HEC Paris · NYU Stern · London School of Economics

Executive degree

Global Executive MBA

Université Paris 1 Panthéon-Sorbonne

Graduate degree

MSc / Engineering Degree in Computer Science

ESAM, Abidjan

Certification

ITIL Foundation V3.3

CFAO Technologies

Professional training

  • LEAP I & II leadership development · 2011
  • PMP project-management training · 2010
  • Mini MBA Telecoms, Informa Telecoms Academy · 2008

Governance & Social Impact

Leadership beyond the CIO mandate.

Board contribution, sector engagement, risk oversight and community responsibility.

Eloge Beonao reviewing documents during a working session
Executive presence · Community perspective
01Risk oversight

Audit & Risk Committee

Contributes technology, fintech and GSM perspectives to governance, risk oversight and executive decision-making.

02Professional community

CIO Community of Côte d’Ivoire

Participates in the national CIO organization, contributing to technology-sector leadership and peer exchange.

03Board role

Board Member · VITIB

Board-level contribution to Côte d’Ivoire’s technology and biotechnology park and free-zone ecosystem.

04Chairmanship

Chairman · ENDA Santé Côte d’Ivoire

Extends leadership into social responsibility, health and community impact.

Executive Contact

Start a consequential conversation.

For C-suite, board, advisory and transformation opportunities.

Start a Private ConversationDownload CV
ebeonao@gmail.com+225 05 05 404 999Abidjan, Côte d’Ivoire
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